you can contact us at calistobreeze@gmail.com and we can try to track one down in our stock for you. if one is not available we can add you onto a guest request list and contact you as soon as it’s back in stock!

To find your fit, refer to our ring sizing chart.

Some of our pieces are final sale. Unfortunately, we are unable to issue refunds and exchanges on earrings, bridal/beloved pieces, sale items, pieces that have been engraved, special orders and gift cards.

Check out our care and wear disclaimer here for everything you need to know!

You can email us at calistobreeze@gmail.com and we will answer any questions you have! 


Every Calisto Breeze order is gift wrapped by hand. If you’d like to further personalize your order, please send your request to calistobreeze@gmail.com.


We currently process orders and charge in Canadian currency. Orders placed outside of Canada will be converted to your home currency through your banking provider. If you’re visiting from another country, try using xe.com to see latest currency conversions

Shipping and orders

Orders are processed Monday through Friday and are shipped within 4 weeks placement, excluding weekends and holidays.

You will receive an order confirmation email once your order is confirmed. you will also receive a shipping confirmation email once your order is shipped out. 

We ship internationally because we believe everyone around the world deserves a little magic in their life. If you still have any questions, contact us at calistobreeze@gmail.com.

We get it, we all make mistakes. If you wish to cancel your order just reach out to us at calistobreeze@gmail.com .

Our orders are fulfilled quickly (because we know that waiting for a package to arrive feels like a lifetime) but we would be happy to look into your order and see if canceling is possible.

Returns and exchanges

Gift cards

gift cards purchased through the website will only apply to website orders. gift cards purchased at one of our locations are only applicable for in-store purchases. our gift cards have no additional processing fees and do not expire. happy shopping!

if you have a online gift card you can enter the code at check out, just be sure to click the “apply” button. 

Collaborations and marketing inquiries

Please email all collaboration inquiries to our marketing department at calistobreeze@gmail.com